For over 50 years, we at Tupperware Brands have proudly backed our
products with a Lifetime Guarantee so you can buy with confidence.
All Tupperware products carried under the Tupperware Trademarks are
guaranteed by Tupperware Brands to perform under normal domestic use
for the lifetime of the product. We will replace, free of charge,
any Tupperware product, or any part that, under normal domestic use,
shows a manufacturing defect.
Consultants can bring their Tupperware Products to any authorised
Business Centre for warranty replacements.
Covered By The Tupperware Lifetime Guarantee
Tupperware products are guaranteed by the Company against cracking, warping,
peeling and chipping under normal domestic use.
Not Covered By The Tupperware Lifetime Guarantee
* If products touch the dishwasher element, stove-top burner or
even hot metal objects, the heat can melt the product at the point
of contact.
** If a product is knocked against or hit by a hard object or drops
and breaks as a result, it is not replaceable under the guarantee.
There may be instances where the Company no longer carries parts
or products that are brought in for replacement. Under such
circumstances the Company will provide alternative parts or products
that offer similar functionalities and of similar value to the parts
or product brought in. The Company reserves the right to accept
and/or to reject alternative product choices proposed by the
Consultant and/or customers for a product replacement.
Conditions For Alternative Product Warranty Replacement
Where a part is no longer available, all other components or
parts that make the product complete must be brought in for
replacement, even though these parts are in good condition (seals,
base, handle, spout, etc).
The alternative product chosen for warranty replacement should
be an item from our regular catalogue at the stated price.
If the alternative product used for warranty replacement is
lesser in value, there will be no refunds.
If the alternative product used for warranty replacement is
higher in value, the Consultant or customer will be required to pay
for the difference in value. This is called top-up value.
The top-up value for the replaced product will not be included
for commissions and bonuses under the Tupperware Business plan or
any other awards.
The Guarantee
Certain products in our catalogue are marked with the “Q” symbol.
These are not covered by the Lifetime Guarantee but are still
guaranteed by Tupperware Brands to be free from manufacturing
defects. They will be replaced, if defective, provided they are
returned in accordance with Product Return & Replacement policies
and procedures.
The following products are marked with the “Q” symbol: TupperChef Stainless Steel Cookware, Multipurpose Shears and Can
Openers.
